Non-commercial license
Driver sent in a regular driver's license instead of a CDL.
Customer story · 3 Rivers Logistics
3 Rivers Logistics uses Arthur toverify every load.
An employee-owned brokerage closes the verification gap at pickup — every driver, every truck, every time — without carrier enrollment or shipper-side friction.
In Heath's words
Arthur was saving us from many issues that we would never have known about otherwise ... We don't want any fraud taking place on any of our freight.
Heath Holbert·VP, 3 Rivers Logistics
Pilot insights
By the numbers.
Simple
87%
of drivers finish their verification on the first attempt.
Fast
90s
median time from the first text tap to verification complete.
Effective
14
different types of fraud and compliance issues flagged in the pilot.
What we caught
Real issues, flagged at the dock.
A sample of issues Arthur surfaced for 3 Rivers — each one a load that could have moved without a second look under the old process.
Expired credentials
Expired CDL and cab card presented at pickup.
Incorrect vehicle
Driver refused Arthur and insisted on texting photos. The broker had the shipper snap a picture at the dock — wrong truck.
Uninsured truck
The VIN submitted was on the auto policy. The truck that showed up wasn't.
Non-domiciled driver
Non-domiciled CDLs and verifications completed in a language other than English.
Authority lending
A vetted carrier letting a friend run loads under their authority — and the friend's authority was only a month old.
Features
What Arthur verifies on every load.
Vehicle details
VIN, DOT, and MC numbers cross-checked against the carrier on the load tender.
Live selfie
A live capture of the driver — not a stock photo, not a screen-grab, not an upload.
Expiration dates
CDL and cab card expirations checked the moment the driver presents them.
AI-generated licenses
Detection for synthetic and tampered credentials manufactured to defeat paper checks.
Driver location
Geolocation at the moment of capture, so the verification matches the pickup.
Non-VOIP phones
Flags burner and VOIP numbers commonly used in double-brokering and identity fraud.
Why Arthur
It gives us a great deal of confidence that our load is safe and secure.
Heath Holbert·VP, 3 Rivers Logistics
- 01
Closes the verification gap at physical pickup.
Carrier vetting tells you who you booked. Arthur tells you who actually showed up at the dock — and whether the truck behind them is the one on the policy.
- 02
Controlled by the broker.
No carrier enrollment to negotiate. No ELD requirement. No shipper-side friction. The broker sends a text link, the driver verifies, the broker decides.
- 03
Pay-per-check. No long-term contract. No hardware.
Run a verification when you want one, pay only for the loads you check. No seats, no minimums, no annual deal to sign before the first verification runs.